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Pradeep "Grand Event" Ellipse Shireen | 101cm Premium Hot Pot (With Base)

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SKU : premium-sku
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Category: Hot Pot
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Description
Specification
Parameters
Return
Complaints

The Pradeep Ellipse Shireen 101cm is more than just a hot pot; it is the ultimate centerpiece for traditional Arabic hospitality. This massive, high-capacity server is engineered to hold a full-sized cooked goat, ensuring your main course is presented with the grandeur it deserves.

Built from premium 18/10 Stainless Steel, this "Base Model" features a sturdy integrated stand that elevates the server, making it easier to serve from and giving it a more formal, majestic presence on your banquet table.

The Grand Advantage

       Massive 101cm Diameter: Explicitly designed for grand scale catering; fits a full goat or massive quantities of Mandi and Biryani.

       Premium 18/10 Stainless Steel: Crafted with high-grade S/S 18/10 for maximum heat retention, food safety, and a lifetime of durability.

       Elevated Base Model: Unlike flat-bottom versions, this model includes a professional-grade base that provides stability and elegance for high-end events.

       Triple-Layer Insulation: High-performance thermal lining keeps even the largest meals steaming hot for hours.

       Three Signature Finishes: Available in Luxury Gold, Elegant Silver, or a Sleek Plain mirror finish to match your event's theme.

Attribute

Details

Brand

Pradeep

Model

Ellipse Shireen (Grand Event Edition)

Size

101 cm

Material

High-Quality S/S 18/10 Stainless Steel

Base

Included (Integrated Serving Stand)

Design Options

Gold Etched / Silver Etched / Plain (No Design)

Capacity

Fits 1 Full Arabic-Style Cooked Goat

Origin

Made in India


Care & Professional Handling

       Transport: Due to the 101cm size and integrated base, we recommend two-person handling at all times.

       Maintenance: Clean with a soft cloth and non-abrasive soap to protect the high-polish finish.

       Note: This is a serving and insulation vessel; do not place on direct heat or in the oven.

SpecificationDetails

Return Policy

At A AL ASALAH CENTER FOR FAMILY APPLIANCES, we value our customers and want to ensure a hassle-free shopping experience. If you're not completely satisfied with your purchase, you may return it under the following conditions.

Return Eligibility

To be eligible for a return, your item must meet the following criteria:

  • Item must be unused and in its original packaging.
  • Return must be initiated within 30 days of purchase.
  • Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items

The following items are not eligible for return:

  • Customized or personalized products.
  • Clearance or final sale items.
  • Items damaged due to misuse.

Return Process

To initiate a return, follow these steps:

  1. Contact our support team at support@asalacenter.com with your order details.
  2. Ship the item to the provided return address.
  3. Once received and inspected, we will process your refund or exchange within 7-10 business days.

Refund Policy

Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to a defect or an error on our part.

Contact Us

If you have any questions, feel free to contact us at support@asalacenter.com.

Complaints Policy

At Al Asalah Center for Family Appliances, we are committed to providing high-quality products and excellent customer service. If you have a complaint, we encourage you to reach out so we can resolve the issue promptly.

Filing a Complaint

If you experience any issues with our products or services, please follow these steps:

  1. Contact our support team at support@asalacenter.com with details of your complaint.
  2. Provide relevant information such as your order number, product details, and a description of the issue.
  3. Our team will acknowledge your complaint within 2 business days and work towards a resolution.

Resolution Process

Once we receive your complaint, we will:

  • Investigate the issue and assess the best course of action.
  • Provide a response or resolution within 7-10 business days.
  • Keep you informed throughout the process.

Possible Resolutions

Depending on the nature of the complaint, resolutions may include:

  • Product replacement or repair.
  • Refund or store credit, if applicable.
  • Additional support to resolve service-related concerns.

Escalation

If you are not satisfied with the initial resolution, you may escalate the complaint by requesting further review from a senior representative.

Contact Us

For any concerns or further assistance, reach out to our team at support@asalacenter.com.

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