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Pradeep Sanaa 18/10 Stainless Steel Hot Pot - Keep Your Meals Perfectly Warm!
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Experience the perfect
blend of elegance and functionality with the Pradeep Sanaa Hot Pot. Crafted
from premium 18/10 stainless steel, this exquisite hot pot is designed to keep
your culinary creations warm for up to 3 hours, ensuring every dish is served at
its ideal temperature.
Featuring a luxurious
design with soft-close lock petals, the Sanaa Hot Pot not only performs
exceptionally but also adds a touch of sophistication to your dining
experience. Whether it's a family dinner or a special gathering, this Made in
India masterpiece is an indispensable addition to your kitchenware.
●
Superior
Heat Retention: Keeps food warm for up to 3 hours. ●
Premium
Quality: Made from durable and food-safe 18/10 stainless steel. ●
Elegant
Design: Soft-close lock petals and a luxurious finish. ●
Versatile
Sizes: Available in 2000ml, 3000ml, 4000ml, and 6000ml.
● Authentically Crafted: Proudly Made
in India. |
| Specification | Details |
|---|
Return Policy
At A AL ASALAH CENTER FOR FAMILY APPLIANCES, we value our customers and want to ensure a hassle-free shopping experience. If you're not completely satisfied with your purchase, you may return it under the following conditions.
Return Eligibility
To be eligible for a return, your item must meet the following criteria:
- Item must be unused and in its original packaging.
- Return must be initiated within 30 days of purchase.
- Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items
The following items are not eligible for return:
- Customized or personalized products.
- Clearance or final sale items.
- Items damaged due to misuse.
Return Process
To initiate a return, follow these steps:
- Contact our support team at support@asalacenter.com with your order details.
- Ship the item to the provided return address.
- Once received and inspected, we will process your refund or exchange within 7-10 business days.
Refund Policy
Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to a defect or an error on our part.
Contact Us
If you have any questions, feel free to contact us at support@asalacenter.com.
Complaints Policy
At Al Asalah Center for Family Appliances, we are committed to providing high-quality products and excellent customer service. If you have a complaint, we encourage you to reach out so we can resolve the issue promptly.
Filing a Complaint
If you experience any issues with our products or services, please follow these steps:
- Contact our support team at support@asalacenter.com with details of your complaint.
- Provide relevant information such as your order number, product details, and a description of the issue.
- Our team will acknowledge your complaint within 2 business days and work towards a resolution.
Resolution Process
Once we receive your complaint, we will:
- Investigate the issue and assess the best course of action.
- Provide a response or resolution within 7-10 business days.
- Keep you informed throughout the process.
Possible Resolutions
Depending on the nature of the complaint, resolutions may include:
- Product replacement or repair.
- Refund or store credit, if applicable.
- Additional support to resolve service-related concerns.
Escalation
If you are not satisfied with the initial resolution, you may escalate the complaint by requesting further review from a senior representative.
Contact Us
For any concerns or further assistance, reach out to our team at support@asalacenter.com.
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